We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. Considering our estimates and the factual data we have collected, JackTop Casino appears to be an average-sized online casino. In working out a casino’s Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review.
The gaming platform works smoothly and all games and pages load quickly. The support team was responsive, and any issues were resolved efficiently. I quickly verified my account by uploading documents and contacting support via chat. The website is user-friendly and accessible on both desktop and mobile devices, making it easy for players to enjoy their favorite games on-the-go. Withdrawals take weeks, technicalIssues in abundance and the bonuses can only be played on silly games.
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Dear Kymani Wilkinson,We’re delighted to hear that you’ve had a fantastic experience with our casino over the past month! I was also pleased with the presence of attractive welcome bonuses for new players, it makes the game even more exciting. Our goal is to provide clear and prompt assistance, and it’s great to know that we’ve achieved that for you.Your recommendation means a lot to us, and we’re committed to maintaining the high standards that earned your praise. I appreciated the high quality of the support service, jacktop casino which promptly answers all questions and provides the necessary assistance. Bad casinoThey have no legit licence for some countries but still let you play and when you have a complaint they just ignore you. They are in the best position to review your account details and assist you directly.
I will update this review once I receiv… I strongly advise everyone to stay away from this casino.Every time you win, you end up waiting two weeks or even longer to receive your payout. Some consumers have also reported issues with contacting the casino, noting that they have not received any responses to their inquiries.See more Some people mention low withdrawal limits. Based on reviews, created with AI
I quickly verified my account by…
Make you jump through so many hoops for verification, can only withdraw £500 a week (but… See more They do not have a UK licence.Absolute scam of a casino. Still not the withdraw on my bank account. The company does not respond ignore me when i gave my mail in chat They ignore me on emailI go to bilderlings to get the money they make disapear on the account they blocked my account 3 deposits money went straight thru not a feature for free spins in sight..DISGUSTINGNow they won’t close my account when I’ve emailed 3 times asking they just…
- New players will love the quality and fast loading of the site.
- Despite multiple requests for a specific selfie for identity verification, the player did not provide the required documentation.
- Despite being told his account was verified and attempting to withdraw multiple times, his winnings were ultimately voided after a video call that the casino claimed did not meet their standards.
- The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
- The player from Japan had completed the KYC verification process but faced ongoing issues as the casino repeatedly rejected his submitted photos, preventing him from withdrawing funds.
- If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers.
This casino’s is a 100% scam Guys , the 5 stars are probably people who work along with these scammers , they refuse to delete your account , ive never played here myself with my own money,… Scammers, when you win a larger amount, they zero out your account balance, I don’t recommend it, there are better casinos Make a withdrawal on 02-dec-2025 and today is 15-dec-2025 but I still don’t receive my money in my bank account!!!! The email I used for this review is the exact same one linked to my account — so don’t act like you can’t find me or that I haven’t contacted you. Jacktop.com is not licensed by the KSA to offer services to Dutch players.
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But suddenly, when it’s public and everyo… They can pay you if others players lose their money.I assume this but i see a lot of things… I think they have financial problem so they can pay the withdrawals.So you must wait too long. You win an amount and suddenly it disappears from your account.
Veiligheid en Gebruiksvoorwaarden bij Jacktop Casino
It’s fantastic to know that our fast service, extensive game selection, and user-friendly interface have made your time with us enjoyable. Dear Matthias Lange,We’re delighted to hear that you’re enjoying our casino and the experience we’ve crafted for you! Fast service and a huge selection of games from top providers, find everything easily because the interface is very convenient, clear, everything is in its place.No store with prizes, but it’s not a problem.
The player from Croatia experienced significant issues withdrawing winnings from Jacktop Casino, including repeated and intrusive verification requests despite having verified his account. As a result, the complaint was rejected due to the lack of cooperation from the player regarding the verification process. The casino stated that the player’s account was not verified, which was why the withdrawal had been canceled. The Complaints Team communicated that, despite efforts to advocate for the player, the casino’s decision to void the winnings was upheld due to inconsistencies during the verification process. The player expressed gratitude for the support received and confirmed that all her withdrawals had been processed.
We’re absolutely delighted to hear that you’re having such a positive experience with our casino.It’s wonderful to know that you’ve found our customer service to be excellent. With a wide variety of games and hassle-free customer service, I’ve had a positive experience We’re thrilled to hear that your experience with us was so smooth and satisfying, especially as you were gearing up for your holidays.It’s great to know that the account verification process and cashout to your e-wallet went seamlessly. Overall, Jacktop Casino provides a fun and secure online gaming experience for players of all levels.See more Jacktop Casino also offers a range of bonuses and promotions to help players maximize their gaming experience.
Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. Discuss anything related to JackTop Casino with other players, share your opinion, or get answers to your questions. The Complaints Team attempted to assist by seeking clarification and extending the response time; however, the player did not respond, leading to the rejection of the complaint.
ScamThis casino is scam.the casino asks to verify your account which is normal. Our account managers are trained to explore various options that might resolve concerns before finalizing the closure process. Convenient payment methods and lightning fast withdrawal of winnings.So I can safely recommend it!
It is solely your responsibility to understand and comply with the laws and regulations concerning online gambling in your country at all times.We appreciate your patience and would like to assist you further with any specific issues you’re facing. Dear F.,Thank you for taking the time to share your feedback. Dear Anne Beckenbauer,Thank you so much for your fantastic review! A wide range of games with incredibly cool and amazing, and most importantly modern design!
- The Complaints Team extended the response time multiple times recommending the player to submit better-quality selfies to the casino.
- It was noted that the casino operated without a valid license in Japan, limiting regulatory recourse for the player.
- Here a bunch of exciting and top games.Convenient and intuitive interface makes the game in the online casino as pleasant and comfortable as possible.Rules are clear and good enough for players, everyone will be satisfied.
- Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator.
- It’s feedback like yours that motivates us to continually enhance our services and offerings.Thank you once again for your high recommendation and support.
- ScamThis casino is scam.the casino asks to verify your account which is normal.
We’re thrilled to hear that you find our casino’s design visually appealing and easy to navigate. Dear Filippo Villa,Thank you for your wonderful review! The casino’s visually appealing design and intuitive layout make it easy to navigate. Dear Marko Faber,Thank you for your fantastic review! The cashout process to my e-wallet was smooth, leaving me feeling satisfied just before my holidays.
The casino is licensed and regulated by reputable authorities, ensuring fair and safe gameplay. Don’t touch this site they are a total joke, getting your account verified is total joke. When I send an email to discuss this they BLOCKED my account. They blocked my account as soon as I lost more than 1500€. Signed up deposited 30pound and now my account is blocked and can’t get on avoid at all costs ……